How to find your local housing authority and join its waitlist
By Fair Shot Housing editorial teamUpdated 5 min read
Summary
A housing authority is the local government office that runs public housing and Section 8 vouchers. Find yours on the state lists of the U.S. Department of Housing and Urban Development, then check its website for open waitlists. More than one housing authority can cover your address, and you can apply to several.
In this article
- What does a housing office do?
- How do you find your local housing office?
- Why can more than one housing office cover your address?
- How do you read a waitlist notice?
- Where do Native American households apply?
- Can you apply to more than one housing office?
- Where can you see which housing office lists are open?
- Frequently asked questions
- Sources
A housing authority (the local housing office) is the government office that runs public housing, apartments it owns and rents out. It also runs Section 8 vouchers, which pay part of your rent at a private landlord. To find yours, open the list that HUD, the federal housing department, keeps for your state. Then call each office that covers a place you'd live.
What does a housing office do?
A housing office runs the federal rent programs in its city, county or region. Each one keeps its own waitlists, the lines of people waiting for an apartment or a voucher. Federal rules call it a public housing agency: a state, county, city or other government body allowed to build or run low-income housing. Its name may end in "Housing Authority", "Housing Commission" or something else.
| Program | What you get | How it works |
|---|---|---|
| Public housing | An apartment the housing office owns | You apply in writing. If you qualify, you go on its waitlist. If it turns you down, it must tell you why and offer an informal hearing, a meeting where you can ask it to change its decision. |
| Section 8 voucher | The housing office pays part of your rent to a private landlord you choose | You usually pay 30% of your adjusted income, your income after set deductions. The office's voucher limit is the highest rent plus utilities a home can have while you pay only that 30%. If the home costs more, you pay more, up to 40% when you first move in. |
How do you find your local housing office?
- Open HUD's contact page for housing offices and pick your state. Each state opens a PDF list of every office, by city, with its phone, email and street address.
- Write down every office that covers a place you would live, not only the nearest one.
- Check the type on the list. "Combined" offices run both public housing and vouchers, "Section 8" offices run vouchers, and "Low-Rent" offices run public housing.
- Open each office's own website or call it. Ask which waitlists are open and how it announces openings.
Each office updates its own entry, so a phone number can be out of date. If a call fails, search for the office's own website. If you still can't reach it, HUD says to contact your local HUD field office. HUD's Resource Locator finds the nearest one. You can also call HUD's public housing customer service center at (800) 955-2232.
Why can more than one housing office cover your address?
City, county and state offices often overlap. In Pittsburgh, for example, HUD's Pennsylvania list includes both the Housing Authority of the City of Pittsburgh and the Allegheny County Housing Authority, and each keeps its own lists. Some offices cover a whole region of several counties, so ask each one which areas it serves.
One office can also keep more than one list. HUD's rule says it must keep a single waitlist for its Section 8 vouchers, but it may keep a separate one for a county or a city. Public housing can have separate lists too, for example by bedroom size.
How do you read a waitlist notice?
A waitlist notice tells you where, when and how to apply, and who may apply. When a housing office opens its voucher list, it must announce it publicly in a local newspaper and other media.
| The notice says | What it means for you |
|---|---|
| Where and when to apply | The dates, the hours and the only ways to apply. Write them down. |
| Who may apply | Some openings take only certain households, such as people in a certain area or a certain group. Check that you fit. |
| Preferences | A local preference moves some applicants ahead, such as people who live or work in the area. Public housing offices must tell you about them and let you show you qualify. Claim every one that fits. |
| Lottery or date and time | In a lottery, a random drawing sets the order, so applying early doesn't help. If the order is by date and time, apply as soon as the list opens. |
| Bedroom size | The list records the bedrooms your household qualifies for. |
After you apply, tell the office every time your address, phone number or household changes. HUD's rule lets an office take you off its list if you don't answer its letters.
Where do Native American households apply?
Native American households usually apply to their tribe's housing office, not a city or county housing office. Tribes run their own housing with a federal grant from HUD, so ask your tribe's housing office how to apply. HUD's Native American Programs offices page lists HUD's area offices for tribal housing.
Can you apply to more than one housing office?
Yes. HUD says waits are long, so you may need to join several voucher waitlists. You don't need to live where you apply. But if you lived elsewhere when you applied, the office may require you to live in its area for your first 12 months with the voucher.
A housing office can't charge you to apply for public housing or a voucher. The Federal Trade Commission warns that fake sign-up sites ask for fees and Social Security numbers, and that housing offices don't call or email to suggest you join a list. Keep a note of each list you join, with its contact details.
Where can you see which housing office lists are open?
Open our waitlists page to see which area-wide waitlists, lists for a whole city or county run by a housing office, are taking names today. HUD's state lists show every other office to call. Find Section 8 waitlists that are open, gather your papers with our Section 8 application checklist, and use our qualify check to see which listings fit your household's size and income.
This is general information, not legal advice. Each housing authority sets its own rules and opening dates, so confirm them with the office you plan to apply to.
Frequently asked questions
What is the difference between a housing authority and a public housing agency?
They are the same kind of office. HUD, the federal housing department, calls it a public housing agency, and many local offices call themselves a housing authority. Some use other names, such as housing commission.
How do I find my local housing authority?
Open HUD's contact page for housing offices, choose your state and read the list of offices with their phone numbers and addresses. Call each office that covers a place you would live and ask which waitlists are open. If you can't reach an office, contact your local HUD field office.
Do I have to live in the area to apply to a housing authority?
Not for a voucher. HUD says you don't need to live in the area where you apply, but if you lived elsewhere when you applied, the office may require you to live in its area for your first 12 months with the voucher. For public housing, ask the office.
Does it cost money to join a waitlist?
No. A housing office can't charge you to apply for public housing or a Section 8 voucher. Fake sign-up sites ask for fees and Social Security numbers, so apply only on the office's own website or by calling it.
What if the housing office's waitlist is closed?
Ask how it will announce the next opening, and apply to other housing offices meanwhile. Federal rules let an office stop taking voucher applications when its list is long enough for its funding, and it must announce an opening publicly.
Sources
- HUD: PHA contact information (state lists)
- HUD: Housing Choice Voucher program for tenants
- HUD: Public housing program
- HUD: Indian Housing Block Grant program
- HUD: Office of Native American Programs offices
- HUD: Resource Locator (find the nearest HUD office)
- 24 CFR 5.100: Definitions (public housing agency)
- 24 CFR 982.204: Waiting list, administration of waiting list
- 24 CFR 982.206: Waiting list, opening and closing; public notice
- 24 CFR 960.206: Waiting list, local preferences in admission to public housing
- HUD: Public housing and voucher fees chart (2024)
- Federal Trade Commission: Section 8 scammers cheat people seeking housing
See open housing lotteries and their deadlinesLook up housing words in the glossarySection 8 calculator: what you would pay with a voucher
See what you qualify for
Answer a few questions about your household. We compare your answers with the income limit and rules on each open listing.